Our Rules

GENERAL RENTING CONDITIONS


1. The booking will be accepted as soon as the Agency receives the deposit of 30% of the total renting amount, to be
sent by bank allowance or by postal order. If the deposit will not arrive before expiring date fixed in the reservation, the
same will be cancelled without any further advise.
2. The final payment and extra charges must be paid at the agency at the arrival with cash or credit cards. No other payment shall be accepted.
3. The Agency will repay 50% of the received deposit, only if the client has cancelled
the contract at least 30 days before the arrival date. For cancellations notified in less
than 30 days before arrival, the client will be free from any duty, except losing his
account.
In any case contract’s cancellations must be communicated in writing form.
Any holidaytime 's shortening will be considered in the same way as the cancellation.
4. The flats can be rented only from Saturday to Saturday. Exceptions will be made only in low season and prices will
be fixed at the right moment.
5. In case of an anticipated departure or delay of arrival there will be no
reimbursement.
6. The entrance in the apartment may take place between 16.00 and 19.00 o’clock of the arrival date; the redelivery of
the keys and leaving apartment must take place before 10.00 o’clock.
7. If the reserved premises are not occupied by the guest by 6 p.m. of the day after the agreed day, without prompt
notification to the Agency, the lodging will be considered vacant and the deposit will be retained.
8. In case the guest is not able to arrive on the fixed day, he must promptly inform the Agency by
phone.
9. The number of the persons for flat must not exceed the number of beds available.
10. The Agency reserves itself the right to control the flat, without informing in advance,even if the guests are not
in the flat.
11. The apartments will be given completely furnished, with fridge, cooking area, cold and hot water; crockery and pot
in proportion of the bed numbers, electric current (220 V.). The guest must bring his bed-linen, bath-towels, tablelinen:
please don’t use the mattress-and pillow-covers as bed-linen. For each bed is available one
pillow and one blanket.
12. The guest is responsible for the furniture and the crockery. Complaint in the inventory condition of the flat must be
notified within 24 hours from arrival.
13. The final cleaning done by the Agency does not include the cleaning of the cooking area and the removal of the
refuse, which must be executed by the guest.
14. We kindly ask everyone to respect all rules regarding silence, especially during the afternoon and night.
15. Pets are admittet, only with our authorisation, considering also the regulation of each building.
Non observance of the regulation and the bad behavior of the pets make the contract void.
16. In case the calor-gas will be exausted, please inform immediately the Agency.
The gas service will be not executed on Sunday afternoon.
17. The Agency is not responsible for eventual breakages, accidents, stealings, delays or losses. The Agency is not
responsible for circumstances of force-majeur.
18. It is forbidden to use own stoves and electric heaters.
19. The Agency reserves the right to substitute the booked flat in case of unforeseen circumstances